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SPECIAL PRICE ON GINGERBREAD COOKIES NEW VALU FREE GIFTS WITH PURCHASE TEEKANNE TEA* SPECIAL DEAL BUY 1 GET 1 FREE* FREE CERAMIC MUG WITH PURCHASE TEEKANNE TEA OF $25 AND MORE*
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Terms and Conditions


We hate ‘small print’, but there are few things that we need to let you know, so we’ll try and keep it short and sweet.

1. Our teas come from faraway places where nature often intervenes to disrupt supplies. We do all we can to make sure you are not disappointed, but we have to say that everything on our website is offered for sale subject to availability. If we can’t supply what you want, we promise to let you know as soon as we can.

2. If for some reason we have had to change the recipe of a product, we will do our best to offer you an item of a similar or even better quality at the same price. If you are not happy with the replacement, you can return it for a full refund – see Our Returns Policy section for more information.

3. Our prices include VAT where appropriate. We try to ensure that all prices on our website are accurate, but we’re only human and sometimes an error escapes our scrutiny. If this happens we will supply your goods at the lower price, unless it’s a significant mistake, in which case we’ll contact you first to explain and give you the option to cancel your order.

4. If you change your mind after placing an order, you may cancel your order before it is despatched by email. However, this doesn’t apply to cakes made specially for you if we have already started making it.

5. Under the Distance Selling Directive, you may also cancel your order within 7 working days of delivery. However, this doesn’t apply to food and beverage or any item made specifically for you. To cancel your order and receive a refund, you must confirm this in writing and return the item in its original packaging to: Polman Enterprise Inc. For more information please see ‘Cancelling an item’ under Our Returns Policy section.

6. From time to time we may have to change these terms and conditions without prior notice.

7. Just so you know, our registered office details are:

Polman Enterprise Inc.

910 Beau Dr Suite 207

Des Plaines, Il 60016

www.info@polman.us


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